Buying Jewelry

I am currently selling my jewelry through Etsy. You can see my store by following this link: https://www.etsy.com/shop/JewelrybyAudreyMarie

All of the pieces in my shop are either made to order or already made. My Simple Elegance collection is made to order since I reproduce multiple of the same piece. All other collections are already made since each is one of a kind.

I love doing custom work and I hope to be able to make many custom pieces in the future. Designing jewelry to maximize how much joy or the recipient will get out of it is what I love to do. You can contact me about custom work through this website via the “Contact” page, or through Etsy via Etsy Conversations. I do not prefer one method over the other. I will walk you through the process of determining what you want your piece to look like and give you some options for the design that we can alter until you’re satisfied. Then, I will provide you with a quote for the cost of the piece. The price you pay for a custom piece is the price that I would charge if I were to sell it in my store. I do not add any fees or mark ups to a custom piece. The way I see it, I would have had to take the time to design a piece anyway, and since I’m working with you I know that what I’m designing is what is wanted by you, my client. Once we have agreed on everything, I require a 50% deposit up front. I will then make the item and once it is complete I will send you photos for approval. Once you have approved the piece, I require the remaining 50% of the price to be paid, then I will ship you the final product, free of charge. The same discount that I provide for items listed in my shop applies to custom orders that meet the $350.00 minimum. If your custom order total is $350.00 or more, you will receive 10% off your total.

Of course I want you to be happy with your piece, so if you are unhappy for any reason, please contact me and I will see what I can do to make it right. I do allow returns on custom pieces, though please see my policies page as there are a few caveats. If you are giving this piece as a gift and there is an issue, for example the sizing of a bracelet, I am happy to resize the item. The only cost is shipping, both to me and back to you.